Product Replacement Information

We're sorry for the inconvenience and hope to rectify your situation quickly. Please log in or register a new account to check replacement status or create a new request.

Replacements are only available within the first 90 days of game purchase.

We are only able to fulfill one request per game purchase.

Please ensure all of your product replacement needs have been identified prior to completing your order. We will match the edition of the game that you ordered to the best of our ability. This is based on the product ship date, and if not available, the order due date.